Effective Date: March 19, 2025
Global Spectrum, L.P. d/b/a Oak View Group and Ovations Food Services, L.P. d/b/a OVG Hospitality and its affiliates and subsidiaries (“OVG,” “we,” “us,” and “our”) respect your privacy and are committed to protecting it through compliance with this Privacy Notice (“Privacy Notice”). This Privacy Notice describes the types of Information we may collect from you when you visit the websites at https://www.oakviewgroup.com/ovg360/ and https://www.oakviewgroup.com/departments/ovg-hospitality/ (“Site”), as well as all other OVG online properties, use our mobile application, communicate with us electronically, engage with us at in-person events and conferences, visit venues we manage, or otherwise use our services (collectively, the “Services”). It also describes our practices for collecting, using, maintaining, protecting, and disclosing that Information.
Please read this Privacy Notice to understand our policies and practices regarding your Information and how we will handle it. If you do not agree with our policies and practices, do not use the Services or provide us with your Information.
This Privacy Notice is subject to and governed by the terms of use for the Site (“Terms of Use”) available at the Site here.
Additional information for residents of California, Canada, Colorado, Connecticut, Oregon, Tennessee, Texas, Utah, Virginia, Nevada, the European Economic Area (EEA), United Kingdom (UK), and Switzerland are in the specific sections below.
OVG may collect two types of information from you when you use the Services: Personal Information and Non-Personal Information (collectively “Information”):
We collect Information:
Information You Provide Directly to OVG. The Information that you provide us directly may include:
Information Automatically Collected from You. The Information that OVG may automatically collect and store about you may include:
Cookies. Cookies, which are small text files that a web server (such as OVG’s or its chosen web hosting company’s server) places on a user’s computer, and similar technologies to operate our websites and online Services and to help collect data like that listed above. This data is used to store your preferences and settings, enable you to sign-in, analyze how our websites and apps perform, track your interaction with the site or app, develop Information about your likely preferences or other characteristics (“Inferences”), combat fraud, and fulfill other legitimate purposes. We and/or our partners also share the data we collect or infer with third parties for these purposes.
Information We Create or Generate. We infer new information from other data we collect, including using automated means to generate Inferences. For example, we infer your general geographic location (such as city, state, and country) based on your IP address.
Information We Obtain From Third-Party Sources. We also obtain the types of information described above from third parties. These third-party sources include, for example:
Google Analytics Advertising Features. We also may have the following Google Analytics Advertising Features Implemented: Demographics and Interest reporting, Remarketing, GDN Impression Reporting and Double Click Campaign Manager. These features collect data using Google advertising cookies and anonymous identifiers. OVG and third-party vendors use these first-party cookies to access the success of online marketing campaigns, inform future campaigns and improve usability of the Services. To learn how to opt-out of the Google Analytics Advertising Features we use, please see Google Analytics’ currently available opt-outs for the web at https://tools.google.com/dlpage/gaoptout.
We use Information that we collect about you or that you provide to us for the following purposes:
Website statistics are compiled into traffic reports, which help OVG understand, anticipate, and respond to user needs. If we learn, for example, of heightened interest in certain aspects of the Services, we are likely to highlight that information on the Site home page. This Information helps us create a better overall experience for users.
We will retain your Information for as long as necessary to provide the Services you requested, comply with our legal obligations, resolve disputes, enforce our agreements, and achieve other business purposes.
We have implemented measures designed to protect your Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the internet is not completely secure. Although we are working to protect your Information, we cannot guarantee the security of your Information either in transmission or when stored. We are not responsible for circumvention of any privacy settings or security measures contained on our Site.
We may use and disclose Non-Personal Information about our users without restriction. We may disclose Personal Information that we collect or you provide as described in this Privacy Notice:
OVG does not sell any of your Information in exchange for monetary consideration. Our California section contains additional related disclosures that are specific to California law.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use third parties to host the Site, design and operate the Site features, and to perform administrative, analytics, and payment processing related to our Services. Services these third parties provide include sending information to OVG about the use of the Site and viewing of our content. We may disclose your Information to these companies so they can carry out these operations. These companies are bound by contractual obligations to keep Information confidential.
We do not knowingly collect, use, or disclose Personal Information from children under 16. If we learn that we have collected the Personal Information of a child under 16, we will take steps to delete it as soon as possible. Please immediately contact us at info@oakviewgroup.com if you become aware that a child under 16 has provided us with Personal Information.
We are not responsible for the practices employed by websites or services linked to or from the Services, including the information or content contained therein. Our Privacy Notice does not apply to third-party websites or services.
Some browsers incorporate a “Do Not Track” (“DNT”) feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the website does not respond to DNT signals.
If you choose not to provide Information, you may be unable to access all or use parts of the Services. If you no longer wish to receive marketing or promotional communications from us, click on the “unsubscribe link” provided in such communications or send us an email at privacy@oakviewgroup.com .
If you opt out of receiving marketing/promotional emails, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. Please report your concerns about collection or use of Information through the Services to privacy@oakviewgroup.com.
California Consumer Privacy Act
The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and disclosure of information about them, as well as rights to know/access, correct, delete, and limit disclosure of Information. You have the right to be free from discrimination based on your exercise of your CCPA rights. To the extent that we collect Information that is subject to the CCPA, that Information, our practices, and your rights are described below.
Notice at Collection Regarding the Categories of Information Collected
You have the right to know about our Information collection, use, and disclosure practices. The following table and this section summarize the categories of Information we collect; the categories of sources of that Information; whether we disclose, sell, or share that Information to service providers or third parties; and the criteria we use to determine the retention period for such Information. The categories we use to describe Information are those enumerated in the CCPA. We collect this Information for the purposes described above in “How OVG Uses Information It Collects About You and the Purpose for the Collection and Use.”
| Category | Information Type | Source | We Disclose to: | We sell to/share with: |
|---|---|---|---|---|
Indentifiers | Contact information or personal characteristics (name; email address; postal address; telephone number; signature) | You | Service Providers | Business partners |
Health Information |
| Not collected | Not collected | Not collected |
Financial Information |
| You | Service Providers | Not sold / shared |
Protected Classifications and Other Sensitive Data |
| Not collected | Service Providers | Not collected |
Biometric Information |
| Potentially collected at autonomous stores | Service Providers | Not sold/shared |
Commercial Information |
| You | Service Providers | Not sold/shared |
Geolocation Information | Coarse (information that describes location at ZIP code-level or less precision) | You; our analytics and advertising partners | Service Providers | Advertising partners |
Internet or Electronic Network Activity Information |
| You; our analytics and advertising partners | Service Providers | Advertising partners |
Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information |
| You | Service Providers | Not sold/shared |
Inferences Drawn About You | User profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | You; our analytics and advertising partners | Service Providers | Advertising partners |
Content of Communications |
| You | Service Providers | Not sold/shared |
Additional information about the categories of Personal Information collected and the categories of sources from which Personal Information is collected is in Section 2 of this Privacy Notice. The business purpose for collecting the Personal Information listed above is in Section 3 of this Privacy Notice. The third parties with which OVG may share the Personal Information listed above are in Section 5 and Section 6 of this Privacy Notice. OVG has no actual knowledge that it sells or shares the Personal Information of consumers under 16 years of age. OVG does not use or disclose sensitive Personal Information except as provided specifically in this Privacy Notice.
We determine the retention period for each of the categories of Information listed above based on (1) the length of time we need to retain the Information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such Information, (3) internal operational needs, and (4) any need for the Information based on any actual or anticipated investigation or litigation.
Entities to whom we disclose Information for business purposes are service providers, which are companies that we engage to conduct activities on our behalf. We restrict service providers from using Information for any purpose that is not related to our engagement or that is otherwise not permitted by law.
Entities to whom we “sell” or with whom we “share” Information are third parties. Under the CCPA, a business “sells” Information when it discloses Information to a company for monetary or other benefit. A company may be considered a third party either because we disclose Information to the company for something other than an enumerated business purpose under California law, or because its contract does not restrict it from using Information for purposes unrelated to the service it provides to us. A business “shares” Information when it discloses Information to a company for purposes of cross-context behavioral advertising.
Your rights under the CCPA. Subject to some exceptions you have the following rights:
California “Shine the Light” Law
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of Information to third parties for their own direct marketing purposes in the preceding calendar year. Please contact us to obtain this information.
Privacy notices provided to OVG employees and job applicants in California supersede this Privacy Notice.
