隐私政策

Effective Date: March 19, 2025

Global Spectrum, L.P. d/b/a Oak View Group and Ovations Food Services, L.P. d/b/a OVG Hospitality and its affiliates and subsidiaries (“OVG,” “we,” “us,” and “our”) respect your privacy and are committed to protecting it through compliance with this Privacy Notice (“Privacy Notice”).  This Privacy Notice describes the types of Information we may collect from you when you visit the websites at https://www.oakviewgroup.com/ovg360/ 和 https://www.oakviewgroup.com/departments/ovg-hospitality/ (“Site”), as well as all other OVG online properties, use our mobile application, communicate with us electronically, engage with us at in-person events and conferences, visit venues we manage, or otherwise use our services (collectively, the “Services”). It also describes our practices for collecting, using, maintaining, protecting, and disclosing that Information.

Please read this Privacy Notice to understand our policies and practices regarding your Information and how we will handle it. If you do not agree with our policies and practices, do not use the Services or provide us with your Information.

This Privacy Notice is subject to and governed by the terms of use for the Site (“Terms of Use”) available at the Site 这里.

以下地区居民的补充信息 加利福尼亚州加拿大Colorado, Connecticut, Oregon, Tennessee, Texas, Utah, Virginia, Nevada,...... European Economic Area (EEA), United Kingdom (UK), and Switzerland 请参阅以下具体章节。

1. The Types of Information That OVG Collects About You and How OVG Collects Information About You

OVG may collect two types of information from you when you use the Services: Personal Information and Non-Personal Information (collectively “Information”):

  • “Personal Information” refers to data by which you may be personally identified, such as name, email address, and telephone number.
  • “Non-Personal Information” means data that is about you, but does not identify you specifically. If you do nothing when you use our Services but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.

We collect Information:

  • 由您直接提供给我们。
  • 通过我们与您的沟通。
  • Automatically as you use the services
  • We create or generate.
  • From third-party sources.
  • 通过 Google Analytics。

您直接提供给 OVG 的信息. The Information that you provide us directly may include:

  • Information that you provide when you create an account on our Services or subscribe to our mailing list.
  • Information that you provide by filling in forms, such as when you register for events and conferences, subscribe to our notifications regarding artists, or enter sweepstakes.  We may also ask you for Information when you report a problem with our Services. And it may be necessary for you to provide us with Information so we can communicate with you about an inquiry you have. 
  • Information contained in your communications with us, including recordings of customer service calls.
  • 您对调查的回复。
  • Details of transactions you carry out through the Sites and through our Services.
  • Information you submit to inquire about or apply for a job with us.
  • 联系方式和专业信息,包括姓名、电子邮件地址、电话号码、职务以及公司名称和规模。
  • 人口统计信息。
  • Audiovisual information, including security video at a venue.
  • 付款信息,包括信用卡信息。 
  • 您提交给我们的任何其他信息。

自动收集的信息  OVG 可能自动收集和存储的有关您的信息包括

  • The Internet Protocol Address and domain name used when you visit the Services.  The Internet Protocol address is a numerical identifier assigned either to your internet service provider or directly to your computer.  We use the Internet Protocol address to direct internet traffic to you.
  • 您访问网站时使用的浏览器和操作系统类型。
  • The date and time you used the Services.
  • The web pages or services you accessed. 
  • The website you visited prior to coming to our website.
  • The location information from or about the computers, phones, or other devices you access the Services with.
  • Information collected from you when you visit a venue or purchase a ticket to attend an event at a venue.
  • Information collected about you and your movements when you enter an autonomous store at a venue, which is used to associate you with your form of payment and with your purchases.  This Information includes data that may be regulated as biometric data in some jurisdictions.  

Cookies.  Cookies, which are small text files that a web server (such as OVG’s or its chosen web hosting company’s server) places on a user’s computer, and similar technologies to operate our websites and online Services and to help collect data like that listed above.  This data is used to store your preferences and settings, enable you to sign-in, analyze how our websites and apps perform, track your interaction with the site or app, develop Information about your likely preferences or other characteristics (“Inferences”), combat fraud, and fulfill other legitimate purposes. We and/or our partners also share the data we collect or infer with third parties for these purposes.

Information We Create or Generate. We infer new information from other data we collect, including using automated means to generate Inferences. For example, we infer your general geographic location (such as city, state, and country) based on your IP address.

Information We Obtain From Third-Party Sources. We also obtain the types of information described above from third parties. These third-party sources include, for example:

  • Third-party partners. Third-party applications and services you choose to connect with or interact with through our services.
  • Co-branding/marketing partners. Partners with which we offer co-branded services or engage in joint marketing activities.
  • Service providers. Third parties that collect or provide data in connection with work they do on our behalf, for example companies that process payments or determine your device’s location based on its IP address.
  • Publicly available sources. Public sources of information such as open government databases.

谷歌分析广告功能。  We also may have the following Google Analytics Advertising Features Implemented: Demographics and Interest reporting, Remarketing, GDN Impression Reporting and Double Click Campaign Manager. These features collect data using Google advertising cookies and anonymous identifiers.  OVG and third-party vendors use these first-party cookies to access the success of online marketing campaigns, inform future campaigns and improve usability of the Services.  To learn how to opt-out of the Google Analytics Advertising Features we use, please see Google Analytics’ currently available opt-outs for the web at https://tools.google.com/dlpage/gaoptout.

2. How OVG Uses Information It Collects About You and the Purpose for the Collection and Use

  • We use Information that we collect about you or that you provide to us for the following purposes:

    • To present our Services and related content to you.
    • To provide you with the Services.  For example, if you make a purchase through the Services, register for an event, or participate in a promotion, we will use the contact information you give us to communicate with you about the purchase, event, or promotion.  We also use your Information collected at autonomous stores at certain venues to process your purchases.
    • 履行我们的义务和执行我们与您之间签订的任何合同所产生的权利,包括开具账单和收款。
    • To notify you about changes to our Services or any products or services we offer or provide though it.
    • 就我们的服务与您沟通,包括出于营销目的。这可能包括有关门票和套房销售的信息。  
    • To manage and communicate with you regarding your transactions and requests.
    • To personalize our Services and advertising to you.
    • To notify you regarding changes to our Services.
    • 您提供信息时我们可能描述的任何其他方式。
    • 实现您提供信息的任何其他目的。
    • 经您同意用于任何其他目的。
    • To improve our Services and products, and to develop new products and services.

    Website statistics are compiled into traffic reports, which help OVG understand, anticipate, and respond to user needs.  If we learn, for example, of heightened interest in certain aspects of the Services, we are likely to highlight that information on the Site home page. This Information helps us create a better overall experience for users.

    We will retain your Information for as long as necessary to provide the Services you requested, comply with our legal obligations, resolve disputes, enforce our agreements, and achieve other business purposes. 

4. How OVG Protects Your Information

We have implemented measures designed to protect your Information from accidental loss and from unauthorized access, use, alteration, and disclosure.  Unfortunately, the internet is not completely secure.  Although we are working to protect your Information, we cannot guarantee the security of your Information either in transmission or when stored.  We are not responsible for circumvention of any privacy settings or security measures contained on our Site.

 

5. When OVG Shares Your Information

We may use and disclose Non-Personal Information about our users without restriction. We may disclose Personal Information that we collect or you provide as described in this Privacy Notice:

  • 我们的子公司和关联公司。
  • To contractors, service providers, and other third parties we use to support our business, as described further below, including third party payment and ticketing facilitators, online advertising partners, social media platforms, event providers, and other vendors.
  • To a buyer or other successor (potential or actual) in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of OVG’s assets, including any related due diligence.
  • 实现您提供信息的目的。
  • 在您提供信息时我们披露的任何其他目的。
  • 经您同意
  • 遵守任何法庭命令、法律或法律程序,包括响应任何政府或监管机构的要求。
  • 执行或适用我们的使用条款。
  • 如果我们认为披露信息对于保护 OVG 或他人的权利、财产或安全是必要或适当的。

OVG 不会出售您的任何信息以换取金钱。 我们的加利福尼亚州部分包含针对加利福尼亚州法律的其他相关披露。   

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.  We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

7. Third Parties Providing Services On Our Behalf

我们使用第三方托管网站、设计和运营网站功能,并执行与我们的服务相关的管理、分析和支付处理。这些第三方提供的服务包括向 OVG 发送有关使用网站和浏览我们内容的信息。我们可能会向这些公司披露您的信息,以便他们执行这些操作。 这些公司受合同义务的约束,必须对信息保密。

8. Information From Children Under 16

We do not knowingly collect, use, or disclose Personal Information from children under 16.  If we learn that we have collected the Personal Information of a child under 16, we will take steps to delete it as soon as possible.  Please immediately contact us at info@oakviewgroup.com if you become aware that a child under 16 has provided us with Personal Information.

9. Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Services, including the information or content contained therein.  Our Privacy Notice does not apply to third-party websites or services.

10. Do Not Track

Some browsers incorporate a “Do Not Track” (“DNT”) feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the website does not respond to DNT signals.

11. Your Choices About Information

If you choose not to provide Information, you may be unable to access all or use parts of the Services.  If you no longer wish to receive marketing or promotional communications from us, click on the “unsubscribe link” provided in such communications or send us an email at privacy@oakviewgroup.com .

If you opt out of receiving marketing/promotional emails, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.  Please report your concerns about collection or use of Information through the Services to privacy@oakviewgroup.com.

12.您的加州隐私权

 

加州消费者隐私法

The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and disclosure of information about them, as well as rights to know/access, correct, delete, and limit disclosure of Information. You have the right to be free from discrimination based on your exercise of your CCPA rights. To the extent that we collect Information that is subject to the CCPA, that Information, our practices, and your rights are described below.

收集信息时关于所收集信息类别的通知

You have the right to know about our Information collection, use, and disclosure practices. The following table and this section summarize the categories of Information we collect; the categories of sources of that Information; whether we disclose, sell, or share that Information to service providers or third parties; and the criteria we use to determine the retention period for such Information. The categories we use to describe Information are those enumerated in the CCPA. We collect this Information for the purposes described above in “How OVG Uses Information It Collects About You and the Purpose for the Collection and Use.”

类别信息类型资料来源我们披露给我们的销售对象/共享对象
标识符

联系信息或个人特征(姓名、电子邮件地址、邮政地址、电话号码、签名)

服务提供商
业务合作伙伴
健康信息
  • 受保护的健康信息
  • 身体或精神状态或疾病
未收集
未收集
未收集
财务信息
  • 支付卡数据
  • 银行账户信息
  • 信用信息
服务提供商
未出售/共享
Protected Classifications and Other Sensitive Data
  • 出生日期
  • 性别
未收集
服务提供商
未收集
生物识别信息
  • 指纹
  • 声纹 
  • 面部识别
  • 眼睛识别
Potentially collected at autonomous stores
服务提供商
未出售/共享
商业信息
  • 交易信息 
  • 账单和付款记录
  • 订购历史
服务提供商
未出售/共享
地理位置信息
粗略(以邮政编码或更低精度描述位置的信息)
您;我们的分析和广告合作伙伴
服务提供商
广告合作伙伴
互联网或电子网络活动信息
  • IP 地址
  • 设备标识符(如 MAC)
  • 广告标识符(如 IDFA、AAID)
  • URL 字符串中提供的信息(如搜索关键词)
  • Cookie 或跟踪像素信息
  • 有关您与我们的网站、应用程序、电子邮件通信或服务互动的信息
  • 浏览历史
  • 搜索历史
  • 诊断信息(如崩溃日志、性能数据)
您;我们的分析和广告合作伙伴
服务提供商
广告合作伙伴
音频、电子、视觉、热能、嗅觉或类似信息
  • 通话录音 
  • 照片
  • 视频
服务提供商
未出售/共享
对您的推断
反映偏好、特征、心理趋势、倾向、行为、态度、智力、能力和性向的用户概况
您;我们的分析和广告合作伙伴
服务提供商
广告合作伙伴
通信内容
  • 电话、电子邮件或短信内容
  • 照片
服务提供商
未出售/共享

Additional information about the categories of Personal Information collected and the categories of sources from which Personal Information is collected is in Section 2 of this Privacy Notice. The business purpose for collecting the Personal Information listed above is in Section 3 of this Privacy Notice. The third parties with which OVG may share the Personal Information listed above are in Section 5 and Section 6 of this Privacy Notice.  OVG has no actual knowledge that it sells or shares the Personal Information of consumers under 16 years of age.   OVG does not use or disclose sensitive Personal Information except as provided specifically in this Privacy Notice.  

我们根据以下因素确定上述各类信息的保留期限:(1) 为实现获取信息的业务或商业目的而需要保留信息的时间长度;(2) 适用于此类信息的任何法律或监管要求;(3) 内部运营需要;(4) 基于任何实际或预期调查或诉讼对信息的任何需要。

我们出于业务目的向其披露信息的实体包括 服务提供商服务提供商是我们聘请来代表我们开展活动的公司。我们限制服务提供商将信息用于与我们的业务无关或法律不允许的任何目的。 

我们 "出售 "信息或与之 "共享 "信息的实体包括 第三方.根据 CCPA,当企业为金钱或其他利益而向公司披露信息时,即为 "出售 "信息。某公司可能被视为第三方,因为我们向该公司披露信息的目的并非加州法律所列举的商业目的,或者因为其合同并未限制其将信息用于与其向我们提供的服务无关的目的。 当企业出于跨情境行为广告的目的向公司披露信息时,企业会 "共享 "信息。

您在 CCPA 下的权利. 除某些例外情况外,您享有以下权利:

  • 选择退出出售或共享信息:您有权拒绝我们向第三方出售或共享您的信息。要行使这项权利,请访问我们的 "您的隐私权 "网页,或使用以下信息联系我们。您的退出权不适用于我们向服务提供商披露信息。
  • 了解并要求获取、更正或删除信息:您有权要求获取我们收集的关于您的信息,以及关于信息来源、我们收集信息的目的、我们出售、共享或披露信息的第三方和服务提供商的数据。在某些情况下,您还有权要求我们更正收集到的关于您的信息,并删除我们直接从您那里收集到的信息。如需行使这些权利,请联系我们。

加州 "照亮 "法

加州居民有权每年一次免费申请并获得有关我们在上一日历年度出于自身直销目的向第三方披露某些类别信息(如有)的某些信息。如需获取此类信息,请联系我们。

Privacy notices provided to OVG employees and job applicants in California supersede this Privacy Notice.  

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