We Go Beyond What’s on the Menu with
Food Services & Hospitality

We know that exciting, memorable experiences lead visitors to return time and time again.

Award-Winning Hospitality Services
with OVG 360

OVG 360 award-winning culinarians and food services & hospitality teams strive to deliver the best accommodations, highest-quality amenities, and premium food and beverages to guests across North America. We know that exciting, memorable experiences lead visitors to return time and time again—and because we annually serve more than 250,000 events and 40 million guests, we’re the experts in making experiences great.

Helmed by a general manager and executive chef at every location, our team has the background and experience to successfully manage events of any size or complexity. Our senior leadership, whose combined experience spans over a century, has been responsible for managing events like the Olympics, World Series, NCAA Championships, and catering for the President of the United States.

Hospitality with OVG 360

Connect with us and find out how we can enhance your venue’s hospitality services.

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Hospitality Services Include

Concessions

We know that food is an integral part of event day experiences for guests at the hundreds of properties we serve. From plant-based veggie bowls made in partnership with the Humane Society to award-winning, cotton candy-topped burgers, we pull out all the stops for our concessions menus.

Led by an executive chef in every location, OVG360 customizes offerings for regional tastes and trends rather than adopting a one-menu-fits-all approach. We also build deep relationships with local restauranteurs and food suppliers to incorporate the surrounding community into each operation.

Catering
OVG360 specializes in creating catering menus inspired by the latest food trends, regional flavors, high-quality ingredients, and the freshest locally sourced items whenever possible. Our skilled team of chefs works closely with event hosts to craft delicious custom menus to complement each one-of-a-kind occasion and guest preferences.
Marketing & Branding
OVG360 builds strategic solutions via customized, comprehensive marketing, communications, and sales plans catered specifically to each client’s unique needs. Our dedicated corporate communications and graphic design teams offer expertise in:

  • Advertising
  • Community outreach
  • Data and analytics solutions
  • Database marketing
  • Digital marketing
  • Graphic design
  • Grassroots marketing
  • Group/premium sales
  • Media buying
  • Public relations and media relations
  • Social media management

We relentlessly uncover new ways to promote our events and redefine the customer experience.

Facility Designs
Our team delivers industry-leading facility design services, including everything from feasibility studies and mechanical electrical plumbing (MEP) to equipment purchasing and construction/installation management. We work to maximize design budgets, all while creating engaging hospitality spaces that guests will want to revisit time and time again.
Restaurant & Premium Space Management
OVG360 adds signature touches to the dining experience at our restaurants and premium spaces, providing both special events catering and concessions offerings
Procurement

Few competitors can match the depth and breadth of the competitively priced products we procure for our operations, including food and beverage items, packaging, office supplies, and uniforms.

OVG360’s dedicated procurement team forms essential relationships with top vendors and keeps our teams of all shapes and sizes up-to-date on our preferred suppliers, market trends, ordering details, and pricing data.

Alcohol Services
OVG360 understands the importance of responsible, smart alcohol services, and is an expert in providing these services everywhere from upscale events to college game days, even trailblazing in-stadium alcohol sales for Division I universities.

Our team directs revenue from alcohol concessions sales back into the facilities we serve, increasing points of sale and delivering on better pricing.

Corporate Support
OVG360’s senior leadership team provides support and expertise to hundreds of venues in sophisticated areas such as finance and accounting, human resources, legal and risk management, communications, and crisis management.
Reopening Consulting

“OVG360 SOLVES” (Safe Opening Logistics for Venues & Events) is a comprehensive service dedicated to supporting a venue’s ability to safely and successfully reopen in the wake of COVID-19.

With a focus on the health and safety of employees and guests, we have created the “OVG360 SOLVES” consulting plan as a blueprint of best practices to guide building staff as they prepare to reopen facilities.

This service includes data, information, and one-on-one learning opportunities for venue managers to effectively book events, market their facility, generate revenue through sponsorships, and institute proper safety and cleaning measures.

What People are Saying

OVG, as the University of Miami – Watsco Center facility management company, has been a wonderful partner in the management of all aspects of our facility. The University has been particularly pleased with OVG’s creativity, network skills, and industry knowledge are constantly being exhibited by the diverse number of events held at the Watsco Center.
Humberto Speziani

Assistant Vice President for Business Services, University of Miami, Coral Gables, FL

It has been encouraging to work with OVG Facilities during the transitional phase of our partnership. The accessibility and transparency have been a welcoming and dynamic shift in how management companies engage a new destination client.

Rickey Thigpen, MSL

President & CEO, Visit Jackson, Jackson, MS

Robert Morris University engaged OVG as manager of the UPMC Events Center nine months before construction of the multipurpose arena and conference center was completed, and OVG’s expertise was invaluable in helping the university outfit the building Facilities to host concerts, sports, and other entertainment events.

Jonathon Potts

Vice President, Public Relations and Marketing, Robert Morris University, Moon, PA

OVG Facilities has also been instrumental in helping with the $7.1 million renovation of the Two Rivers Convention Center. Their guidance and involvement has ensured that those dollars were spent effectively on areas that will enhance the venue and further increase its economic impact on Downtown.
Brandon Stam

Executive Director, Downtown Grand Junction, Grand Junction, CO

OVG 360 can help your venue.

Some of the Venues We Serve

Stadiums & Arenas

OVG360 expertly manages an extensive portfolio of arenas that host a diverse lineup of live entertainment and sporting events.

Our onsite general managers work closely with municipalities, private owners, tenant teams, and universities to optimize venue usage and seamlessly execute events and programming.

Convention Centers

OVG360 works with event planners to turn events into experiences with proven methods, innovative concepts, responsive customer service, and passionate industry professionals.

With exhibition and meeting space ranging from 10,000 to 1 million square feet across OVG360-managed convention centers, we host events of all capacities and scopes.

Casinos

Food and beverage continually top the list as the most pivotal non-gaming amenity used to attract more guests to a casino.

As customer trends evolve and the gaming industry grows increasingly competitive, implementing a new food and beverage program can seem daunting – but the investment can make all the difference and keep guests coming back for more.

Performing Arts Centers

From presidential debates to large, catered high-end weddings and a rotating schedule of cultural and community events, OVG360’s Performing Arts Centers & Theatre teams know how to remain versatile.

Using our breadth of knowledge regarding culinary trends in the performing arts sphere, we enjoy curating unique food and beverage options for a vast array of quality entertainment and performances, educational programming, and charitable events.

Specialized Properties

OVG360 Food Services & Hospitality ensures our specialized properties provide memorable entertainment and dining experiences at events year-round. Our diverse portfolio of specialized properties includes festivals, recreation centers, zoos, cafés, and more.

OVG360 brings top talent to each unique property, focusing on specialized menus that drive revenue while simultaneously offering best-in-class service to its guests.

Fairgrounds

Each fairground complex OVG360 represents on behalf of our clients is unique with its own story and capabilities.

We thrive on identifying and understanding the nuances that make each property special.

We work tirelessly to develop a strategy that underscores and celebrates these distinctive factors and achieves the complex’s maximum potential.

Enhance Your Venue’s Hospitality

Request a consultation with OVG 360 and see how we can enhance the hospitality performance of your venue.

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